In the heat of the moment, it’s hard to stay calm and challenge your ingrained thought patterns but try asking these centering questions to cool down your emotions, get back in balance and engage in that conversation “The temptation to quit will be greatest just before you are about to succeed.” (Chinese Proverb) Since … More 3 QUESTIONS TO ASK YOURSELF AND STAY COOL DURING DIFFICULT CONVERSATIONS
Strategies to prevent tensions and strengthen your relationships “Some people grumble that roses have thorns, I am grateful thorns have roses.” — Alphonse Karr Thanksgiving is this week! In just 3 days! Wow! Are you excited or anxious to spend time with your family? Do you dream of having the family sitting around the table, passing … More ROADMAP TO NAVIGATING THE HOLIDAYS WITHOUT CONFLICT
“An ounce of mediation is worth a pound of arbitration and a ton of litigation!” — Joseph Grynbaum As I sit in my office and read this article by Charles Jung in the Bulletin of The Bar Association of San Francisco (BASF) entitled “Cost-Effective Trial Tools“ it only reinforces my decision to go into … More Is That My Litigation Costs Bill?
“For good ideas and true innovation, you need human interaction, conflict, argument, debate.” — Margaret Heffernan As a mediator my main role is to help people find resolution to their conflict. You may be surprised to know that I quite often tell my clients that conflict is not always a bad thing. Conflicts are an … More Can A Contrarian Help Your Team’s Success?
“An eye for an eye will only make the whole world blind.” — Mahatma Gandhi Hoping for no conflict in the workplace is not realistic. Conflict is a normal and an important part of our lives as it may promote learning and growth. It may generate insights and lead to changes. However, how we deal … More Is That a Conflict I See Arising in My Team?
It surprises me the number of people I have been talking to lately who have never heard of or do not quite understand what mediation is. To be honest I am not sure I would have known about mediation if I haven’t learned about it in law school. So when I was telling a friend … More Mediation? You Mean Meditation Right?