Mediation is an informal process where parties in a conflict sit together and talk about what has been bothering them. In this safe environment people feel heard, trust is re-established, and the outcome, controlled and defined by the parties, is a complete success. From the beginning, the problem-solving-conversations provide a clear picture of everyone’s perspectives, heal relationships, unblock productivity, unleash creativity and allow them to move forward and thrive.
With our goals-and-results-oriented process that combines communication skills, neuroscience and conflict management principles, people improve their communication skills, gain confidence and competence to engage with one another more productively, balanced, centered, and ready to work together.
This is a fun and very effective process. It works! Why? Because as the decision-maker of the process you and the ones involved will find a mutually agreeable, long lasting solution that works for everybody. No compromises. No give and take. At the end you realize that not only you resolved the problem but you are also able to maintain a productive and positive relationship. How powerful!
To learn more about the mediation process please read my blog posts here and here.